Five years ago, when developing first versions of the operating system and, until recently, we used the industry-standard method of user interaction. If the user encountered some problem, then he reported about it on our forum or bugzilla. The support team then began to ask the user to submit characteristics of the computer, system logs, etc. All these numerous data were collected in comments to the appropriate bug in bugzilla and then analyzed by the developers. The main disadvantage of this approach was that the user was required to perform too much actions, so the debugging of the problem stretched into weeks, and sometimes months.
To simplify the process of interaction with users, we have developed the HW Probe Tool."
I create a simple menu launcher for this awesome tool to simplify this process a bit more,
and support the improvement of driver support in order of that.
In order to create it, add the casual menu into your task bar, right click it and choose:
Edit Applications:
Then, choose the place in your menu, where you want to create your starter
and type konsole --noclose -e hw-probe -all -upload -id crystalball into the command field:
Then, choose the advanced tab, activate "Run as a different user" and write root into the username field:
Click on save and find your launcher in the menu:
Enter your root password:
Copy and paste (with the mouse or ctrl/strg + shift + C/V) the URL into the bugtracker and/or forum.
I aim to create a package for the contribution repo, which creates that launcher and hope for help, to do this.
